Terms of Service
Last Updated: 10 February 2026
1. Acceptance of Terms
By accessing and using the UrbanVance website (urbanvance.com) and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
These terms apply to all visitors, users, and others who access or use our services.
2. Description of Services
UrbanVance provides information about citizen participation facilitation services, including:
- Workshop design and moderation for municipal projects
- Stakeholder management and engagement strategies
- Results documentation and synthesis
- Conflict mediation for community projects
- Consultation services for participation processes
The information on this website is for informational purposes. Specific service agreements are subject to separate contracts.
3. Use of Website
3.1 Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Transmit harmful code, viruses, or malicious software
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Collect or harvest personal information about other users
- Use the website for any fraudulent or unlawful purpose
3.2 Account Responsibility
If you create an account or provide information through our contact forms, you are responsible for maintaining the confidentiality of any login credentials and for all activities that occur under your account.
4. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of UrbanVance or its content suppliers and is protected by Austrian and international copyright laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without our prior written permission, except as permitted for personal, non-commercial use.
5. User-Generated Content
If you submit content to us (such as messages through contact forms or participation in workshops), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purposes of providing our services and improving our offerings.
You represent that any content you submit does not violate any third-party rights and complies with applicable laws.
6. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy. By using our website, you consent to our privacy practices as described in that policy.
7. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review the terms and policies of any third-party sites you visit.
8. Disclaimers
8.1 Information Accuracy
While we strive to provide accurate and up-to-date information, we make no warranties or representations about the accuracy, completeness, or reliability of any information on this website. Information is provided for general informational purposes only.
8.2 No Professional Advice
The information on this website does not constitute professional advice. You should not rely on website content as a substitute for professional consultation regarding your specific situation.
8.3 Website Availability
We do not guarantee that our website will be available at all times or that it will be free from errors, viruses, or other harmful components. We reserve the right to modify, suspend, or discontinue any part of the website at any time without notice.
9. Limitation of Liability
To the fullest extent permitted by Austrian law, UrbanVance shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your access to or use of (or inability to access or use) the website
- Any conduct or content of third parties on the website
- Unauthorized access, use, or alteration of your transmissions or content
- Any other matter relating to the website or services
10. Indemnification
You agree to indemnify and hold harmless UrbanVance, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these terms, or infringement of any third-party rights.
11. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.
We encourage you to review these terms periodically for any updates.
12. Termination
We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.
Upon termination, your right to use the website will immediately cease.
13. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Austria, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Graz, Austria.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Entire Agreement
These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and UrbanVance regarding the use of our website.
16. Contact Information
If you have questions about these Terms of Service, please contact us:
UrbanVance
Weblinger Gürtel 22
8054 Graz, Austria
Email: info@urbanvance.com
Phone: +43 316 244330